FAQ
Frequently asked questions
Answers about the DAW, AI Mixing and AI Mastering, your access and your account. If anything is left open, write to us.
27 questions
Your Engineer Factory access - monthly, yearly or once as Lifetime. With it you open the DAW right in your browser, nothing to install, and you can download the desktop DAW with its additional features. The DAW itself costs nothing extra, and 100 GB of cloud storage are included. In the desktop DAW you sign in with the same account.
No. AI Mixing, AI Mastering and Mixing + Mastering are part of the DAW and included in every access, in your browser as in the desktop DAW. There is no separate AI tier.
In your browser you start at once, nothing to install: create projects, drop in audio, mix, mix and master with the AI Engineer, export and save to your cloud. The desktop DAW for Windows and macOS has additional features: your VST3 plug-ins, voice control „Hey Engine“, Mix Radar, CopyFX, the Beat Creator, AI favourites and the choice of your audio device. You use both with the same access and the same cloud projects.
100 GB are included in every access - the Lifetime access too. If you need more, you add +100 GB in your account, monthly or yearly; it ends whenever you like. There is no Lifetime option for additional storage. How much you use is shown in your account and in the DAW.
The desktop DAW on up to three devices at the same time per account. You can release a device at any time in the application or in your account on this website, for example when you change computers. In the browser you simply sign in with your account.
Signing in and checking your access need an internet connection. The desktop DAW checks again regularly; after a successful check you can work offline there for a limited period. The AI analysis runs locally - only what you save to your cloud goes there.
Yes. In your account, under 'Cancel contracts here', it takes two clicks - no reason needed. It takes effect at the end of the paid period; until then everything stays active, and afterwards nothing more is charged. The Lifetime access has no term and does not need cancelling.
In your account on this website: you see your access and status and your cloud storage, release devices, and find the download and your orders. Invoices and payment receipts arrive by e-mail from our payment provider Stripe.
VST3, with automatic latency compensation. VST2 and AU are not supported. On top of that, 24 built-in plug-ins are included.
Not yet. On Windows, audio devices currently run through Windows Audio (WASAPI) with a low-latency mode and through DirectSound. On the Mac the DAW uses Core Audio.
Yes. Say “Hey Engine” and then what you want: tracks, plug-ins, parameters, sends, buses, routing, levels, automation, tempo and project settings. Engine shows you what it understood first and changes something only after that - you apply or cancel. Recognition runs entirely on your computer, nothing is uploaded, and voice control is off by default. You can mix English and German freely in one session, and when something is unclear, Engine asks.
Yes. Every built-in plug-in comes with factory presets, and you save, rename and delete your own. With third-party VST3 plug-ins their presets and their own programs come on top. Every compatible plug-in also has an AI Assistant button: it measures the signal and lays out 3-5 fitting variants as cards - press and hold a card to hear it, click it to apply it.
Your project stays safe. The audio engine runs separately from the interface: if a plug-in crashes, the window and your unsaved project stay open, and the engine restarts and names the plug-in that caused it.
Yes, in the browser and in the desktop DAW. You export your mix as MP3 at 320, 256, 192 or 128 kbps or with a variable bitrate (V0). Single tracks are exported as WAV.
For the desktop DAW: Windows 10 or 11 (64-bit) with an audio device through Windows Audio (WASAPI) or DirectSound, or macOS 11 or newer with Core Audio. VST3 plug-ins are optional. In the browser: a current Google Chrome on a computer. For both, an internet connection for signing in and checking your access.
Yes. The desktop DAW runs on macOS 11 or newer, on Apple Silicon and Intel. You find the download in your account. As on Windows, it loads plug-ins in the VST3 format. Audio Units are not supported.
Yes. One track can control a plug-in on another - for example, the kick drives the compressor on the bass. The EF Compressor, EF Gate and EF De-Esser have a side-chain input, and the side-chain inputs of VST3 plug-ins are supported. The signal can be taken pre or post fader and stays in time.
Engineer Factory asks whether to build a mixing template from them. It recognises what is in each file - vocals (including lead, double, ad-lib and feature), drums, bass, music or other -, suggests the song sections and detects the tempo. You review and edit everything, mark a feature artist if there is one, and get a ready project: the tracks sit in folders, only the buses that are actually needed are created, and everything is coloured. Later you simply drop more files in - or you import without a template.
They are the three modes of the AI Engineer inside the DAW: MIXING for the mix, MASTERING for the master, and MIXING + MASTERING for both, one after the other. In all three it analyses, shows you a short list of changes and applies them - everything else sits behind “Details”.
The AI Engineer measures your tracks once, decides the whole mix and master from that, applies it and measures again: the balance of the voices against the beat is corrected, the master's loudness brought to the target, the true-peak ceiling held. Before it starts it saves the original as a version, afterwards the AI mix and the AI master - you switch between them at any time. Nothing is added by habit: what the measurement does not ask for is left out. And if you still do not like something: choose Soft, Moderate or Aggressive, move the quick controls, or undo any step on its own or the whole run.
A live overview of the problems in your mix: low end, masking, vocal clarity, dynamics, stereo image, headroom, clipping and resonances. It is measured on the real mix, and every problem it finds comes with a fix you apply in one click.
CopyFX brings your vocal closer to the sound of a reference. You import a vocal stem or a full mix - from a full mix, the vocal is isolated automatically. CopyFX analyses tone, compression, de-essing, saturation, reverb, delay, stereo width and the vocal's place in the mix, shows how close your vocal is as a match in percent, and builds a plug-in chain with your own plug-ins where they fit, otherwise with the built-in ones. A strength slider sets how far it goes; you preview with A/B and apply it as one step you can undo. The most precise results come from a vocal stem - from a full mix, reverb and stereo width are harder to estimate.
Yes. The AI Beat Creator writes a beat from style, tempo, key, mood, energy and complexity - twelve styles from Trap and Drill to House, Afro and Lo-Fi, each with its own tempo range, hat feel and cast of parts. Inspire Me makes a whole beat whose parts fit together; Generate offers four suggestions for one part; every step and note can be edited. You hear it through the DAW's own instruments, bring your own samples into the library, and Create in DAW turns it into a Beat folder with one track per part - one step you can undo. The same seed always gives the same beat again.
No. The analysis runs locally: in the desktop DAW on your computer, in the browser inside your browser. Nothing is uploaded for the analysis; only what you save to your cloud goes there. The desktop DAW's speech recognition runs entirely on your computer.
No. After the analysis it shows you the changes it plans and waits until you start them - unless you set it to start right away in the settings. In the change history you can undo any step or the whole session.
No. The DAW works fully without the AI Engineer: record, edit, mix, export. It is part of every access - whether you use it is up to you.
Yes. In the AI settings you pick your favourite plug-in per category, for EQ, dynamics or reverb, for example. Only plug-ins the AI Engineer can really control are offered.
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