Right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal you must inform us

Engineer Factory
Lessingstraße 8
76684 Östringen
Deutschland
Email: kontakt@engineer-factory.de
Phone: 017662803535

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract we shall reimburse to you all payments received from you without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event you will not incur any fees as a result of such reimbursement.

If you requested that a service - such as the software subscription - begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated your withdrawal, in comparison with the full coverage of the contract.

Early lapse for digital content

In the case of a contract for the supply of digital content not supplied on a tangible medium - course access and the Lifetime licence of the software - the right of withdrawal lapses if we have begun performance of the contract after you have

1. expressly consented to us beginning performance before the withdrawal period has expired, and
2. acknowledged that you thereby lose your right of withdrawal once performance begins.

We obtain this consent and acknowledgement during the order process by means of a separate checkbox. Activation takes place immediately after the contract is concluded; the right of withdrawal thereby lapses.

Model withdrawal form

(If you wish to withdraw from the contract, please complete and return this form.)

• To: Engineer Factory, Lessingstraße 8, 76684 Östringen, Deutschland, email: kontakt@engineer-factory.de
• I/we () hereby give notice that I/we () withdraw from my/our () contract of sale of the following goods () / for the provision of the following service (*): __________________________
• Ordered on () / received on (): __________________________
• Name of consumer(s): __________________________
• Address of consumer(s): __________________________
• Signature of consumer(s) (only if this form is notified on paper): __________________________
• Date: __________________________

(*) Delete as appropriate.

Voluntary money-back guarantee for the course

Independently of the statutory right of withdrawal - and even where that right has already lapsed under the conditions above - you may request a refund of the amount paid for the course within the period stated on the course page (14 days from purchase), without giving reasons, by email to kontakt@engineer-factory.de. Your access to the course ends with the refund.

Last updated: 18 September 2026