Algemene voorwaarden

1. Scope and provider

These terms and conditions apply to all contracts concluded via engineer-factory.studio between

Engineer Factory, represented by Nico Kronenwett
Lessingstraße 8
76684 Östringen
Deutschland
Email: kontakt@engineer-factory.de

("we") and you as the customer. We do not accept differing conditions unless we have expressly agreed to them in text form. Our offer is aimed at consumers and businesses alike.

2. Our products

2.1 The Engineer Factory software. A digital audio workstation (DAW) as a desktop application for Windows for recording, editing, mixing and exporting audio and MIDI, with integrated AI functions for mixing and mastering ("AI Mixing", "AI Mastering", "Mixing + Mastering"). The AI functions measure your material and make proposals; a change to your project is only made when you apply it, and it does not replace an engineering decision. Using the software requires a valid licence; the AI functions are part of the licence. The licence is offered as a subscription (monthly or yearly) or as a licence without time limit ("Lifetime").

2.2 The online course. The online course is currently not offered for purchase; the provisions of these terms about the course concern contracts that have already been concluded. A course of video and text lessons and, where applicable, accompanying material, used through the website. The scope follows from the course description at the time of purchase; the languages the course is available in are stated there.

The software and the course are independent of each other; an account may hold one, both or neither.

3. Account and conclusion of the contract

A user account is required for purchase and use. The presentation of our products is not a binding offer. By completing the payment with our payment service provider you submit a binding offer; the contract is concluded when we receive confirmation of payment and activate the access or licence. You receive a confirmation by email. We do not store the contract text separately; you can view and save these terms here at any time. The contract language is German; the English version is provided for convenience.

4. Prices and payment

The prices shown at the time of the order apply. All prices are final prices and include statutory VAT. Payment is made via the payment service provider Stripe using the payment methods offered there. A subscription is charged in advance at the start of each billing period; the course is paid as a one-off payment or, where offered, in instalments.

5. Software subscription: term, renewal, cancellation

5.1 The monthly subscription runs for one month, the yearly one for one year. Each renews for the same term unless cancelled before it ends.

5.2 You may cancel the subscription at any time with effect from the end of the current billing period - in your account via the "Cancel contracts here" button or in text form to kontakt@engineer-factory.de. The licence stays active until the end of the period; a period already paid for is not refunded pro rata.

5.3 If a payment due fails, Stripe retries it. If payment is not made, we may suspend the licence after prior notice until the outstanding amount is settled.

5.4 The Lifetime licence is a one-off payment with no term and no recurring cost.

6. Rights of use in the software

6.1 On activation you receive the simple, non-exclusive, non-transferable right to use the software for the duration of the subscription or - with the Lifetime licence - without time limit on up to 3 of your own devices at the same time. You can release devices in your account or inside the software.

6.2 The software can only be used with a valid licence. It verifies your licence over the internet at start and at regular intervals and works offline for a limited time in between. An internet connection is therefore required occasionally, not permanently. We provide the installer and updates to accounts with a valid licence.

6.3 The following are not permitted: passing on access credentials, use of one account by several people, circumventing the licence check, and copying, distributing or renting the software. Decompilation is permitted only within the limits of § 69e UrhG.

6.4 Updates we publish during the term are included and offered automatically by the software. We continue to develop the software and may add or change functions as long as the contractually owed core remains.

6.5 The system requirement is Windows 10 or 11 (64-bit). Which audio formats are read and which DAW projects can be evaluated is described on the product page.

6.6 The AI functions run locally on your computer; your audio is not uploaded for them. Whether anonymised measurements and parameter decisions may help improve the AI Engineer is a separate, voluntary decision you make by giving consent, which you can withdraw at any time; the scope of your licence does not depend on it. Details are in the privacy policy.

7. Rights of use in the course

On activation you receive the simple, non-exclusive, non-transferable right to use the course content within the chosen access model for your own learning and further education. In particular, the following are not permitted: passing on access credentials; making the content publicly available, reproducing, distributing or reselling it; and downloading video material using technical aids where no download is expressly offered. Where permanent access has been agreed, it also covers lessons added later to the same course, without any claim to a particular future scope.

8. Course instalments

If instalments are chosen, Stripe sets up a recurring billing relationship. Access remains active as long as the instalments due are paid; if payment is not made, we may temporarily suspend access after prior notice. After the last instalment, billing ends and access continues in accordance with the chosen access model. The total of the instalments may exceed the one-off price; the respective amount is shown before purchase.

9. Availability

We strive for high availability of the website and the licence server but cannot guarantee uninterrupted access. Maintenance and disruptions outside our control may lead to temporary restrictions; the software bridges outages of the licence server for a limited time.

10. Right of withdrawal

Consumers have a statutory right of withdrawal. Details, including the conditions under which the right of withdrawal for digital content lapses early, are set out in the withdrawal notice.

11. Voluntary money-back guarantee for the course

Independently of the statutory right of withdrawal, you may request a refund of the amount paid for the course within the period stated on the course page (14 days from purchase), without giving reasons, by email to kontakt@engineer-factory.de. Access to the course ends with the refund.

12. Warranty

The statutory provisions apply, for digital products in particular §§ 327 et seq. BGB. We owe the provision of the software and the course in the condition described at the time of purchase and the updates required to maintain conformity with the contract. The software's analysis results and suggestions are recommendations based on measurable values; a particular sonic result or a particular success of your productions is not owed.

13. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act and to the extent of a guarantee we have given. For the slightly negligent breach of a material contractual obligation - an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you regularly rely - our liability is limited to the foreseeable damage typical for this type of contract. Otherwise liability is excluded. This does not involve a change in the burden of proof to your detriment.

14. Suspension in case of abuse

If you materially breach these terms, in particular sections 6.3 or 7, we may suspend the account after a prior warning. Further claims remain unaffected.

15. Changes to these terms

We may change these terms with effect for the future where this is necessary for good cause - such as a change in the law, in case law or in our services - and does not unreasonably disadvantage you. We inform you of changes in text form at least 30 days before they take effect. If you do not object within 30 days, the changed terms are deemed accepted for ongoing subscriptions; we point out this consequence separately in the notice. Contracts already fully performed remain unaffected.

16. Dispute resolution

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

17. Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer with your habitual residence in another state, the mandatory consumer protection provisions of that state remain unaffected. If the contracting party is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is our registered office. Should any provision be or become invalid, the validity of the remaining provisions remains unaffected.

Last updated: 18 september 2026